The Online Grievance Redressal Module is a digital platform that allows users to submit, track, and resolve complaints efficiently. Users can register, file grievances with relevant details, and receive an acknowledgment with a tracking number. The system enables real-time grievance tracking, provides updates on actions taken, and allows for automatic escalation if unresolved within a set timeframe. Notifications keep users informed of the status, and once addressed, users can provide feedback on the resolution. This module promotes transparency, accountability, and timely redressal of grievances